Wed, 20 Dec 2023 | MBO/MBI
Message Direct, a communications services provider for SMEs and large corporates, has undergone a management buyout (MBO) backed by LDC. LDC’s backing will enable Message Direct to continue its buy-and-build growth strategy, as well as supporting its organic growth plans and investments in new transformational technology.
The company was founded in 1994 and provides operationally critical 24/7 support for customer leads and inquiries, serving more than 7,600 customers and operating a number of brands, including Message Direct, Verbatim and Jam.
Over the past two years, the firm has achieved acquisitive growth, along with organic growth, under the leadership of Duncan Strike and his team. The MBO sees experienced board members Gary West and Pete Opperman join the firm as non-executive director and chairman respectively.
Message Direct Chief Executive Duncan Strike commented: "Over the last three years, LDC has taken the time to get to know our business and, with its track record of supporting companies to deliver successful acquisitive growth strategies, we're looking forward to partnering with the team throughout the next stage of our journey.”
"Their experience will also be valuable as we also look to integrate new technology such as artificial intelligence alongside the human voice element in the years to come."
The MBO was led by LDC investment director John Gassner and investment manager Trystan Cullen. John Gassner commented: "Message Direct is a leading provider of outsourced telecommunication solutions with an ambitious management team, operating in a growing and fragmented market.”
"We are excited to support Duncan and his team as the business expands through further acquisitions, enhanced customer growth and investment in technology."
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