Tue, 20 Nov 2018 | MBO/MBI
A company that provides a platform for customer reviews and insights has completed an MBO deal, representing "the next chapter for the brand, initiating even more growth and innovation".
The MBO was led by Chief Revenue Officer Matt West and backed by private equity firm Vespa Capital. Following the buyout, founders Andrew Mabbut and Matt Eames have sold their shares and left the company.
Mabbutt said: “Being a founder and part of the team and journey that has witnessed Feefo develop into a superior customer experience technology business has been brilliant.
“The buyout represents the next chapter for the brand, initiating even more growth and innovation. Feefo is a great business run by ambitious people and will no doubt continue to do amazing things.”
Founded in 2010, Feefo became a Google Partner earlier this year. The company provides corporate clients with an ‘easier and faster’ route to customer insights and trends; while its machine learning-based ‘Smart Themes’ and ‘Performance Profiling’ solutions to assist customers with finding the information they are in need of.
West said: “This deal is an important and significant milestone for Feefo, which is fast becoming one of the most disruptive and forward-thinking technology brands.
“This new investment will fuel our ambitious programme of enterprise-level expansion, while enabling further innovation within our market-leading data analytics and artificial intelligence capabilities.
“The continued evolution of our technology as a comprehensive customer experience management platform is enabling brands to make smarter business decisions every day.”
West will take over with CFO Richard Sawney, Technical Director Paul Greatbatch, Director of Customer Success Steph Heasman and US VP of Sales and Operations James Winn.
For more news about management buyouts (MBO), click here. For all our business listings, click here.
This well-established business provides teaching assistants, teachers, and nursery workers to over 60 schools and nurseries, boasting a remarkable 90% candidate retention rate due to attractive employment benefits.
Here's an enticing opportunity to acquire a thriving plant, tool, and equipment hire business with a solid 20-year trading history in the South West, boasting around 900 active customers and an impressive 90% retention rate.
This is a unique opportunity to acquire a company with expert capabilities in the construction and energy sectors, supported by strong client relationships and a skilled management team.
Please choose your settings for this site below. For more information please read our Cookie Policy
These cookies are necessary for our website to function properly and provide you with access to all features.
These are analytics cookies that help us to improve the way our website works.
These are used to improve the functional performance of the website and make it easier for you to use.