Tue, 20 Nov 2018 | MBO/MBI
A company that provides a platform for customer reviews and insights has completed an MBO deal, representing "the next chapter for the brand, initiating even more growth and innovation".
The MBO was led by Chief Revenue Officer Matt West and backed by private equity firm Vespa Capital. Following the buyout, founders Andrew Mabbut and Matt Eames have sold their shares and left the company.
Mabbutt said: “Being a founder and part of the team and journey that has witnessed Feefo develop into a superior customer experience technology business has been brilliant.
“The buyout represents the next chapter for the brand, initiating even more growth and innovation. Feefo is a great business run by ambitious people and will no doubt continue to do amazing things.”
Founded in 2010, Feefo became a Google Partner earlier this year. The company provides corporate clients with an ‘easier and faster’ route to customer insights and trends; while its machine learning-based ‘Smart Themes’ and ‘Performance Profiling’ solutions to assist customers with finding the information they are in need of.
West said: “This deal is an important and significant milestone for Feefo, which is fast becoming one of the most disruptive and forward-thinking technology brands.
“This new investment will fuel our ambitious programme of enterprise-level expansion, while enabling further innovation within our market-leading data analytics and artificial intelligence capabilities.
“The continued evolution of our technology as a comprehensive customer experience management platform is enabling brands to make smarter business decisions every day.”
West will take over with CFO Richard Sawney, Technical Director Paul Greatbatch, Director of Customer Success Steph Heasman and US VP of Sales and Operations James Winn.
For more news about management buyouts (MBO), click here. For all our business listings, click here.
Automotive call out services including breakdown recovery and removal for cars vans, and light commercial vehicles. Operates on behalf of major breakdown providers insurance agents dealerships & garages for roadside assistance throughout the Midlands...
An opportunity to acquire an Installer of plumbing and heating systems to new-build housing developments as well as single domestic properties.
Specialist Reinstatement Services Provider offering Backfill Operations to the Power Gas and Water Utilities and Construction sectors in East Anglia London and South-East England. The company is a Tier 1 Contractor for UK Power Networks and Cadent Ga...
Please choose your settings for this site below. For more information please read our Cookie Policy
These cookies are necessary for our website to function properly and provide you with access to all features.
These are analytics cookies that help us to improve the way our website works.
These are used to improve the functional performance of the website and make it easier for you to use.