Latest Insight Article

The Effect of Customer Experience on M&A

FOR BUYERS

What do customers think when businesses are taken over? A recent PricewaterhouseCoopers report called ‘CX in M&A’ was compiled from interviews with nearly 8,000 customers of businesses that have been through an acquisition or merger. Findings were interesting and not altogether negative. Of the 7,800 customers PwC talked to from around the world, some 46 per cent said that their ‘actual M&A experience’ as customers had been either ‘very positive’ or ‘...

FOR BUYERS

Will 2007 be another record year?

2006 has been a record year for global M&A, and the latest reports from financial institutions show ...

INDUSTRY INSIGHTS

TUPE Regulations 2006

When buying all or part of a business, it is important to be aware that you will inherit not only it...

DISTRESSED BUSINESSES

Quick guide to corporate insolvency

Over the past six months stories about retailers and businesses "going into liquidation," "calling i...

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